Before, during, and even after you receive your merchandise from us, we are devoted to nothing less than providing top-grade deliverables. Even though we strive to deliver the highest quality medical supplies, services, and equipment, we understand that you may need to return or exchange an item on occasion.

For damaged or defective orders: Please note that this section only applies to items that the customer wishes to return on his own discretion. If an item arrives broken or with a manufacturer defect or other issue that we are responsible for, rest assured that we will do everything possible to fix or replace it at no charge to you, even if it is a non-returnable item.